Call Tracking Services

Want to know what marketing efforts are driving calls to your business?

With our call tracking software you’ll be able to see where your calls are coming from and can also route calls to the appropriate individuals. Plus, we’ll help you set it up.

Tell us about your project.

Call Tracking & Reporting Services

At ILM Marketing, we strive to provide value and insight to our clients. We use Call Tracking Metrics to help businesses discover the sources of their phone calls so they can spend their marketing dollars efficiently.

Businesses may also utilize call recording for training purposes and routing functionality to deliver callers to the best party to serve their needs.

Give us a call at (910) 547-6910 for a free consultation.

Anna Platz, Nat Criss, and Vanessa Llyod at ILM Marketing

Understanding Call Tracking & Working with ILM Marketing


Woman talking on phone
How much does it cost?

We charge $125/hr for set-up. In most situations, set-up can be completed in 1-2 hours.

 Monthly Fees:

$19/mo. Flat Fee
$2.50/mo. for Each Local Number
$3.50/mo. for Each Toll-Free Number
$.065/minute for calls

You will have access to view your call logs and listen to calls. If you would like monthly custom reporting, the cost is $15/mo.

Note that the reporting fee will be included in your monthly pay per click or social media management fee if you are using ILM Marketing for those ongoing services. 

How many phone numbers will we need?

It will depend on the number of places you advertise and what you want to track. For instance, if you’re running Google Ads, Bing Ads, and Facebook Ads, you may want to have three numbers to track.

How do we get started?

Call Nat Criss at (910) 547-6910 for  consultation.

Are there long term contracts?

No. You may cancel at any time with 30 days notice by email.

How do we pay?

We accept payment by check or credit card. We do require a credit card authorization form on file and any invoices open for more than 45 days will automatically be charged to the card on file.

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ILM Marketing
4707 Chamberlain Lane
Wilmington, NC 28409
Phone: (910) 547-6910

ILM Marketing
702 Potter Drive
Kennett Square, PA 19348
Phone: (267) 987-3024

Hours of Operation
Mon. - Thurs. 7:00-6:00 EST
Fri. 7:00-3:00 EST

Customer Feedback

Gabe Salinas / Window Ninjas

"I wish I would of come across these guys sooner! They know exactly how to market businesses and get you the return you have been looking for! Super nice and super easy to talk to! I highly recommend them!"